iFixit

Alternative to manufacturers’ after-sales services that are expensive or refuse to repair, and replacing a device at the first fault

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Description

iFixit is a free online repair manual with tens of thousands of illustrated, step-by-step guides for phones, laptops, consoles, household appliances and more, written by the company and its community. Its site counts more than 63,000 guides and claims over 100 million successful repairs.

Kyle Wiens and Luke Soules founded it in 2003 in California, after failing to find instructions to repair a broken iBook. It is a private company based in San Luis Obispo, with a European subsidiary in Stuttgart. It earns money by selling spare parts and tools: the Pro Tech Toolkit costs €74.95 in its EU shop, shipping is free over €65, and tools carry a 25-year guarantee (checked November 2026). It also publishes repairability scores for phones, laptops, tablets and other devices.

iFixit campaigns for the right to repair with groups such as Repair.org in the United States and the Right to Repair coalition in Europe, and works with manufacturers including Google, Microsoft, Lenovo, Motorola and Fairphone to sell official parts. It ended its partnership with Samsung in May 2024, saying Samsung did not seem interested in enabling repair at scale.

Strengths

  • Free, detailed guides with photos for a huge number of devices.
  • Repairability scores to check before buying.
  • An active voice for the right to repair.

Weaknesses

  • A company that earns money from selling parts and tools, and its teardowns also advertise them.
  • Many guides are only in English, and parts can be expensive.

Who it is for

Anyone ready to open a device and try to repair it themselves.

Sources

  • Repair Café

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  • Spareka

    Spareka is a French website that helps people repair their own household appliances: free fault diagnosis, more than 900 free tutorials, video help from a professional technician and spare parts for…

  • Que faire de mes objets et déchets (ADEME)

    “Que faire de mes objets et déchets ?” is a free website of ADEME, the French agency for ecological transition: typing the name of an object or a type of waste shows how to repair, give away, resell…

  • L’Heureux Cyclage (community bike workshops)

    L’Heureux Cyclage is the French network of community bike workshops: associations where you repair your own bike with their tools and the advice of volunteers or staff, for a small membership fee.

  • Compagnons Bâtisseurs

    Compagnons Bâtisseurs is a French network of associations that helps low-income tenants and owners repair and renovate their own homes themselves, with a building professional and volunteers at their…