ADIL

Alternative to paid legal advice and the vague answers of internet forums

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Description

The ADIL (agences départementales d’information sur le logement) give free legal, financial and tax advice on housing in France: leases and rent, unpaid rent, co-ownership, buying a home, loans, housing benefit and renovation grants. Tenants, landlords, owners and buyers can all ask.

They are non-profit associations approved by the State, with a national centre, the ANIL, created in 1975. Each ADIL is funded mainly by its département, the State, Action Logement, the CAF, local councils and social housing bodies, and the département, the State and the mayors’ association sit on its board. In 2026 the network had 83 ADIL covering 92 départements, with more than 900 staff and 1,200 places where people are received, often in town halls. The ANIL counted more than 880,000 requests in 2025.

Advisers answer by phone, by e-mail or in person, on appointment or at drop-in sessions. The ADIL sell nothing and don’t negotiate on anyone’s behalf; they stay out of court cases and send people on to other bodies when a dispute has to be fought. The ANIL website adds fact sheets, model letters, a weekly expert Q&A and calculators for a loan, notary fees, a rent revision or a buy-to-let investment.

Strengths

  • Free, personal advice from advisers who sell nothing, for tenants and landlords alike.
  • Covers the whole of housing: leases and unpaid rent, co-ownership, buying, loans, taxes and renovation grants.
  • Calculators for loans, notary fees and rent revisions, and model letters, on the ANIL website.

Weaknesses

  • The ADIL inform but don’t act: no court case, no negotiation with a landlord or a bank.
  • Not every département has an agency: in 2026, 83 ADIL covered 92 of the 101 départements.
  • Opening hours, drop-in places and contact channels differ from one agency to the next.

Who it is for

Tenants in a dispute with their landlord, landlords unsure of the rules, and households about to buy or renovate who want a neutral answer before they sign.

Sources

  • Energy comparator of the Médiateur de l’énergie

    The Energie-Info comparator is the official comparison tool of France’s energy ombudsman (médiateur national de l’énergie). It lists the electricity and gas offers of every supplier and ranks them by…

  • France Rénov’

    France Rénov’ is the French public service for home energy renovation, run by the national housing agency Anah. Its advisers give free, neutral advice on insulation, heating, ventilation and the…

  • Shelter

    Shelter is a British housing charity whose free online advice explains tenants’ rights in England on deposits, repairs, rent rises and eviction, with a helpline and webchat for urgent cases and…

  • Visale (Action Logement)

    Visale is a free rent guarantee from Action Logement that stands in for a personal guarantor: it covers unpaid rent and charges for the landlord, at no cost to either landlord or tenant, for young…

  • SignalConso

    SignalConso is the free public service of the DGCCRF, the French consumer protection authority, for reporting a problem with a company, in a shop or online, or asking a question about consumer rights…